Free Shipping:
We offer free shipping within the United States, no minimum purchase required. We ship your orders within 48 hours via USPS First Class Mail.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Order Shipment:
Your orders will be shipped within 1 business day from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@silkyskinforever.com.
We ship via USPS First Class mail, please allow 3 to 7 business days for delivery within the US.
We also offer international shipping. All packages are shipped from California, USA. International orders are shipped via USPS First Class International Mail. Please allow 2 to 6 weeks for delivery depending on where you are.
Damages:
Please inspect the packaging of your item(s) when they arrive. If your item(s) do arrived damaged, please send photos to info@silkyskinforever.com.
Cancellations & Refunds:
Please contact us at info@silkyskinforever.com for cancellation request. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
You can return your items within 14 days of arrival. Please contact us before shipping items back. Buyers are responsible for return shipping.
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